State Farm® Insurance Agent Lesley Hyde

"Sandy and Michelle's' concern over my issues was genuine and professional I can't say enough good things about those gals."

"Would give a zero if I could! This company has now twice jerked me around after I buy a policy and pay them in full, then 2 months later getting a letter saying I owe another 1000 dollars. Currently shopping elsewhere! Will never come back to state farm or this office!"

"Amazing staff!"

"I Found their rates were very reasonable and great customer service."

"So the only positive is they are nice. Other wise I would've given 1star. Requested to talk on several occasions to Leslie never there. Had to call back several times just to start an extra policy because they forgot to return my calls. It's been 3months since I've had some issues with my roadside rv and still no call back. I just tried to call again no agent or anyone to take a payment over the phone. Always someone new answering the phones. Will be switching agents today. Good luck"

"Great service, friendly atmosphere. I applied for a job while there. I can work with polite customer friendly people."

"I have been trying to get refunded for over 6 months now and it took over a year to get my homeowners refunded after I sold me house and had renters insurance!! Lesley does not respond to email and she is never there so now I have been owed over 500$ since May and they do not care!!! Horrible service and I called many times nothing happens!!!"

"I was with Larry James and loved it. New agent and staff NOT professional at all. Girl in office called me to let me know that she was aware I called corporate to complain. State Farm Corp actually told me to change agents! I am amazed she is still in business."

"The young man with whom I spoke on the phone with was very knowledgeable and helpful with what I needed when I called."

"The staff is very friendly and they gave me a great set of coverages with a fantastic premium. Definitely recommend them!!"

"Great staff, things have really turned around here. They were tremendously helpful in all my insurance questions. Called for a quote and received one over the phone, binding it was seamless and had insurance cards in my email before I hung up the phone. There has obviously been some changes and it shows!"

"Very friendly staff and helped me save on my insurance. Highly recommend"

"This office has provided exceptional service in the almost 10 years that I have been covered under State Farm. Recently, I worked with Mandy Riggins in a quick turnaround with roof/home damage from storms that were coming through as well as preventative measures to take with the roofing company to protect against upcoming damage as more storms approached until they could get out to my home to do the work. She guided me through claims and also checked after the storms to see if everything was ok. If there were more stars, I would give them. Thanks!"

"You can never get anyone to answer the phone let alone call back. Terrible customer service paired with the apparent lack of respect for customers has me looking for a new agent!"

"State Farm is a great company but this branch is not. They are hard to get anyone to answer phone during normal business hours."

"My friend moved down here from pa got insurance there n then they cancelled him he has a clean driving record we still don't understand why they cancelled him leslie says she would call me back in a couple of minutes 2 days ago I try calling back n all I get is an answering machine i ask u is this a way to run a business"

"Worst agent in town. I have had insurance with State Farm for 23 years. When she took over I have had nothing but problems. I dropped my insurance and went with Alfa; also saved $200.00 a month. Not only did she not refund my money; she took another month of insurance money out of my account and refused to answer our phone calls. I would give half a star, but it's not available."

"Most caring agent I have ever done business with bar none !"

"This place don’t even deserve a one star. I’ve had State Farm Auto Insurance from another state for 4 years. Moved to alabama and transfer my insurance to their office, and a month in I got a notice my auto insurance was cancelled based on their evaluation?! I’ve never had NOT ONE ticket within the four years with State Farm from the state I previously lived in. And I paid way less from a big city I’ve lived in with everyday accident then Cullman!"